The pool area lit up in the evening at The Sebastian - Vail

In 2023, Tripadvisor, one of the leading travel platforms, introduced a new set of prestigious awards to recognize excellence in the travel and hospitality industry. These awards aimed to highlight outstanding businesses and destinations based on customer reviews and ratings.

To win a Tripadvisor 2023 Award, a business or destination had to meet certain criteria and demonstrate exceptional performance in terms of customer satisfaction and service quality. Here’s a breakdown of the process:

  1. Customer Reviews: Tripadvisor gathered and analyzed a vast amount of customer reviews and ratings from travelers who had visited various establishments or destinations. The reviews played a crucial role in determining the winners and top hotels in the world.
  2. Performance Evaluation: Tripadvisor used advanced algorithms and data analysis techniques to assess the performance of each business or destination. This evaluation considered multiple factors, such as overall rating, quality, and quantity of reviews, response rates to customer feedback, and consistency of positive experiences.
  3. Categories and Recognition: Tripadvisor divided the awards into different categories, covering various aspects of the travel industry. The Sebastian – Vail was considered under the ‘Hotels’ category.
  4. Selection Process: Once the evaluation was complete, Tripadvisor identified the top performers in each category based on the provided criteria.

The Sebastian – Vail’s Tripadvisor 2023 Award win is a testament to our commitment to quality and customer satisfaction, distinguishing us from our competitors.